PRIVACY POLICY

1. General Provisions

This Privacy Policy outlines how the website www.momentomori.lt (hereinafter referred to as the "Website"), owned by Dovilė Pankevičienė’s individual activity No. 1389895 (hereinafter referred to as "We" or "Momento Mori"), collects, uses, and protects your personal data. We comply with the General Data Protection Regulation (GDPR) of the European Union and the legal requirements of the Republic of Lithuania.

2. What Data Do We Collect?

We may collect and process the following data:

  • Personal information: Name, surname, contact details (email address, phone number) provided when ordering services or contacting us.

  • Payment details: When making payments for services.

  • Photos, documents, and other content you provide when ordering a memory book service.

  • Website visit statistics (collected through cookies and other analytical tools).

3. Purpose of Data Use

Your personal data is used for the following purposes:

  • To provide services related to the creation of biographical memory books.

  • To contact you regarding your orders, fulfillment, or additional information.

  • To process payments and issue invoices.

  • To improve our services and website functionality.

  • To comply with legal obligations.

4. Data Retention

Your personal data is stored only as long as necessary to fulfill the purposes of this Privacy Policy or as required by law. Once the data is no longer needed, it is securely deleted or anonymized.

5. Sharing Data with Third Parties

We do not share your personal data with third parties except in the following cases:

  • When necessary for service delivery (e.g., with courier services for shipping).

  • When required by law or requested by law enforcement authorities.

  • When we have obtained your consent.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request information about what personal data we process.

  • Correction: Request the correction of inaccurate data.

  • Deletion ("Right to be Forgotten"): Request the deletion of your personal data.

  • Restriction or objection: Restrict or object to data processing.

  • Data portability: Transfer your data to another service provider.

  • Complaint submission: Submit a complaint to the State Data Protection Inspectorate.

7. Cookies

The Website uses cookies to ensure smooth browsing and analyze visitor behavior. You can change your browser settings at any time and delete cookies.

8. Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. The updated policy will be published on the Website.

9. Contact Information

If you have any questions about data processing, please contact us:

📧 Email: prisiminimai@momentomori.lt
📞 Phone: +370 648 55 222

Dovilė Pankevičienė’s INDIVIDUAL ACTIVITY No. 1389895